BIKE ACCESSOIRES
All CUBE bikes that have a factory-installed carrier are, of course, approved for luggage carrier installation, as are aluminium hardtail frames with rack mounting points
(at the dropouts and at the top of the seat stays).
Excluded from luggage carrier use:
- Carbon-fibre seatposts are generally not suitable for seatpost-mounted luggage carriers, because the clamping force can notch the post and cause sudden breakage.
- The combination of carbon-fibre frame/aluminium seatpost is also unsuitable for attaching a seatpost-mounted luggage carrier.
- All carbon-fibre bikes including carbon full-suspension, carbon hardtails and carbon road bikes.
Exceptions: Models with integrated rack mounting points on the dropouts and at the top of the seat stays (e.g. our Nuroad C:62 from model year 2021).
The stresses caused by using a luggage carrier can harm carbon-fibre frames in the longer term. This can lead to unexpected breakage of the frame and serious accidents.
Important: Please note that the bike classification category automatically changes to 2 when using kickstands, mudguards (fenders), luggage racks and trailers.
Important: Please note that the bike classification category automatically changes to 2 when using kickstands, mudguards (fenders), luggage racks and trailers.
You’ll find an overview here:
Universal kickstands that attach to the chainstay and seat stay can be used on all of our hardtail frames.
Protect your bike by installing a rubber protector between the kickstand and frame.
Not suitable for kickstands:
• All full-suspension bikes without integrated kickstand mounting points (kickstand braze-ons)
• All carbon-fibre frames without integrated kickstand mounting points (kickstand braze-ons)
Kickstands that attach to the chainstay via a single clamping point (via a clamp or similar) are not approved for use. This could damage the chainstay over long-term use.
Important: Please note that the bike classification category automatically changes to 2 when using kickstands, mudguards (fenders), luggage racks and trailers.
We currently offer touch-up paints in the 20 most common colours in our range. Please check the list to see which touch-up colours are available for bikes from model years 21, 22 and 23-24:
Please check also our general manual:
HOW TO USE:
Unfortunately, we can neither authorise nor prohibit the use of child seats on any of our bikes. We have not carried out comprehensive testing of child seats and thus cannot assess if they can be used safely and without damaging the frame.
The installation of a child seat on the seat tube of our aluminium bike frames with thin-walled tubes is not approved. The forces exerted by the child seat may damage or even break the frame beyond repair.
Clamping to carbon-fibre frames is generally not approved. If you do decide to use a child seat, please make sure you do not exceed the maximum system weight for your CUBE bike.
Yes, provided you observe the following points:
A trailer must not be towed under any of the following conditions:
Bicycles with and without electric motor assistance (pedelecs)
• model year 2018 and older
• with a carbon-fibre fork
• with a full carbon-fibre frame
• with a carbon-fibre rear triangle
• with adjustable dropouts for hub gears, belt drive, etc.
• road bikes, gravel bikes and cyclocross bikes
• children's bikes and youth bikes
• all non-electric-motor-assisted bikes with rear suspension
• speed pedelecs (45kph)
A trailer may be towed under the following conditions:
• Full-suspension electric motor-assisted mountain bikes (pedelecs) with aluminium rear triangle from model year 2020 onwards.
• The trailer manufacturer's original assembly system must be used (thru-axle/quick release with clutch).
• Do not clamp the trailer to the frame tubes or other components (seatpost, luggage carrier, etc.).
• The tongue weight must be at least 2kg and no more than 8kg, and must be deducted from the loading weight of the luggage carrier where this is given (see FAQs on maximum system weight).
• The maximum permitted total system weight when towing a trailer (i.e. rider + bike + trailer + cargo) is 180kg. Please also take care to ensure you do not exceed the maximum permitted system weight (i.e. bike + rider) given for the bike excluding trailer.
• The gross trailer weight must not exceed 25kg for model year 2019 and 60kg for model year 2020 onwards.
• Please always follow the trailer manufacturer's instructions.
• The maximum permitted speed when towing a trailer is 25kph (15mph).
Important: Please note that the bike classification category automatically changes to 2 when using kickstands, mudguards (fenders), luggage racks and trailers.
Important: Please be aware that towing a trailer will cause additional wear and tear to your bike, in particular the brakes (discs and pads), rear triangle bearings, fork bushings and wheels/hubs.
Important: Towing a trailer will negatively affect the way your bike brakes and handles.
We deliberately chose not to include stabilisers because we believe the best way to learn how to ride is to transfer the skills learnt on the balance bike directly to a normal bike. Stabilisers can be counter-intuitive when it comes to developing a good sense of balance and they also add weight to the bike. A child learning to ride with stabilisers may develop a false sense of confidence that they lose once the stabilisers are removed. We feel balance bikes are a better alternative to stabilisers.
CLAIMS & WARRANTY
CLOTHING
COMPONENTS
Nous montons sur tous nos vélos un axe de roue arrière avec un standard M12x1.
La majorité de notre gamme de produits est équipée de jeux de direction semi-intégrés selon le standard Cane Creek ZeroStack™. Les exceptions sont nos cadres Titan, pour lesquels des jeux de direction conventionnels sont utilisés. Des jeux de direction intégrés sont montés sur les cadres haut de gamme des vélos de course et des VTT Carbon.
GENERAL BIKE-RELATED QUESTIONS
Always observe the maximum torques specified by the manufacturer on the parts.
Always use a torque wrench to fit carbon-fibre parts and apply carbon assembly paste to lower the clamping force required and prevent over-torquing.
For your safety, please check regularly that all bolts are tightened to the correct torque.
From model year 2021 onwards, the recommended torques are printed or labelled on the parts themselves.
For model year 2020 and older, you’ll find a list of all the relevant torque values in this pdf:
How to find the frame number on your CUBE bike:
• On our classic bikes you’ll find the frame number on the bottom bracket.
• On our hybrid models the frame number is on the seat tube just below the chain stay.
For your own safety, please do not exceed the maximum system weight limit/load limit approved for your specific model.
WEIGHT LIMITS HYBRID MY2023-24 EN/DE │ WEIGHT LIMITS HYBRID MY2023-24 FR/IT
WEIGHT LIMITS BIKE MY2023-24 │ WEIGHT LIMITS BIKE MY2023-24 FR/IT
Yes.
As a rule, you shouldn’t have any problems using your CUBE bike on an indoor trainer under the following conditions:
- Only bikes without an electric drive motor are approved for use on an indoor trainer. All pedelec/ebike models (Hybrids) are excluded from use.
- Before first use, check to ensure the compatibility of your bike with the trainer.
- Bikes with a rear wheel that uses a thru-axle mount may only be used with direct drive trainers or free rollers.
Definition – direct drive trainer:
On a direct drive trainer, the bike attaches by removing the rear wheel and mounting the chain onto the cassette installed on the trainer. The trainer takes the place of the back wheel.
Direct drive trainers currently available include e.g. Wahoo Kicker V6, Tacx Neo 2T and Elite Direto XR-T.
Definition – free rollers:
Free rollers don’t require you to attach the bike or remove the rear wheel. It’s like normal cycling out on the road – only you stay on the spot.
Free rollers currently available include e.g. Tacx Galaxia, Elite Arion.
- The bike frame may only be attached to the trainer via the mounting points for the wheel hub.
- Never allow the frame or any mounted parts – except the wheel mounting points as described above – to come into contact with the trainer, either when stationary or in use. Heavy loads are exerted when riding out of the saddle so take particular care to ensure plenty of clearance under all circumstances.
- Before use, always be sure to check carefully that there is sufficient contact clearance between the bike and the trainer. We recommend asking someone else to help you check the contact clearance when the trainer is in use (for example when riding out of the saddle).
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A selection of our carbon-fibre frames are produced using a UD finish as part of the fabrication process. UD is characterised by its signature carbon finish.
We have deliberately chosen not to use any kind of top coating over the UD carbon finish, instead leaving the various sections, joins and finished areas typical of the manufacturing process exposed to view.
As our frames are laid up by hand, each one has its own unique and distinctive look.
Roof racks that anchor the bike’s rear wheel and front fork dropouts are fine.
This is with the exception of road bikes with carbon-fibre fork dropouts.
Roof racks that clamp to the bike’s down tube are also unsuitable as they can crush the tube and cause permanent damage.
Rear-mounted car racks that anchor the wheels and top tube are generally okay for aluminium-framed bikes. But the best way to transport your bike is inside the car. Not only does it deter would-be thieves, it is also gentler on your bike.
If you use a rear-mounted car rack, please refer to the information on page 57 of the general user guide.
Car racks are used at your own risk. We do not accept liability and/or warranty claims for damage/accidents caused by the use of a car rack.
Please also note that carbon-fibre frames are generally not designed to withstand clamping forces. However, if you decide to fit a car rack for transportation purposes, please be aware of the following: Generally speaking, the least-critical clamping point on the bike is an aluminium seatpost or the area of the seat tube that overlaps the seatpost. We strongly advise against clamping on the top tube or down tube.
Also important for CUBE e-bikes: Please securely store the battery pack in the car boot. Never leave the battery attached to the bike as this can be extremely dangerous if it falls out.
A security code is a combination of letters and numbers that is usually etched or stamped onto the frame by the police or another official organisation. Security codes help to deter would-be thieves and to identify the rightful owner of a stolen bike once recovered. However, the durability of the frame can be affected where the security code has been etched or stamped on. CUBE assumes no liability for any damage to material or defects occurring as a result of obtaining a security code.
Every model of bike we sell is classified under a specific use category. You can find this information on our website.
Please pay attention to the instructions on correct usage and the dos and don'ts for your particular model.
You’ll find a full list of our bike classification categories here:
It is not always possible to realise the exact weight given for each bike, size and component. Our stated figures refer to the smallest frame size without pedals.
Even in the same frame size, weights can vary considerably. This can be caused by variations in the thickness of frame material, longer welds, longer brake lines/shift cables/outer casings, etc.
Components can also be a cause of weight fluctuations – this applies in particular to tyres.
For each frame size you should allow for up to 250g – 300g of additional weight due to these variations. We always try to publish accurate weight data. The best way to eliminate all variables and make up your own mind is to visit your local dealer and weigh your dream CUBE bike in the shop yourself.
PURCHASE & DELIVERY
A large number of our bikes from the current model year have already been delivered and are available from CUBE dealers.
However, we regret that some models are still being affected by delivery delays, leading to delivery dates being postponed several times already. We also find this situation unsatisfactory. To meet growing demand, we have stepped up our assembly and logistics capacities substantially. Unfortunately, we are only able to utilise around 75% of our capacities at this time. This is due to several factors and we are working daily to find solutions to the situation.
Our industry has been unrelentingly challenged by a multitude of scenarios in recent months that, in isolation, were inconvenient but surmountable. However, the cumulative effect creates a very difficult situation for us as a whole. It is now therefore impossible for us to plan with any certainty, as we can only predict the receipt of goods at very short notice. A bike model that we could theoretically build over the coming weeks according to our production plan might be missing a part tomorrow that we have to wait eight weeks for. Various factors are causing the component shortages and delays:
Production disruptions in Asia
The production facilities of our suppliers in Asia are repeatedly being affected by unforeseen lockdowns lasting for several weeks. Even after resuming operation, a certain ramp-up period is required before these facilities can return to 100% capacity. This is in part due to legal restrictions limiting production capacities to 50%, meaning they are not permitted to go above this initially.
For component manufacturers, current production capacities are severely limited or in some cases suspended altogether due to raw material shortages as well as labour shortages due to sickness. This not only makes it virtually impossible to plan ahead in terms of components, but also means we are experiencing delivery deadlines being pushed back with unfortunate regularity.
Transport route constraints
In the early stages of the coronavirus pandemic, sea freight capacities were hit particularly hard. Ports struggled with congestion issues, preventing ships from being unloaded. This led to bottlenecks in the availability of free containers and ships. The resulting sharp rises in transport costs and above all significantly longer transit times are still being felt today.
With sea freight capacities dwindling, rail freight was increasingly used as an alternative method of transporting goods. This option is now unavailable due to the current situation in Russia and Ukraine, putting further pressure on global supply chains.
In concrete figures, this means the delivery of urgently needed parts has once again been delayed at the last minute by another 6–7 weeks.
Chip shortage
Our e-bikes are also affected by the general chip shortage impacting all sectors. We receive binding delivery dates from our suppliers at the earliest 2–4 weeks before receipt of the goods. This requires extremely flexible planning on the part of our production and assembly lines.
Unfortunately, the situation is unlikely to improve in the foreseeable future. The Ukraine conflict is impacting production capacities further as a result of shortages in essential raw materials.
Flexible production planning
Due to the reasons described above, we are now working with very short lead times for production planning. We ensure maximum flexibility for ourselves by accepting all deliveries of ordered parts, even if we will only need some of them at a much later point in time. We accept the financial risk this carries and the added complexity for our logistics. We have now re-purposed our storage facility for fully assembled bikes into a parts warehouse and begun operating five additional regional satellite warehouses. Despite this step and the huge number of components stored in our warehouses, we are unfortunately unable to ramp up the utilisation of our capacities by any significant degree. It only takes one lacking component to prevent us from building a bike altogether.
We apologise for the lengthy waiting time and the missed rides this has caused. We are doing everything we can to produce your bike and get it delivered as quickly as possible.
Please note that our customer service team is unable to provide you with an exact delivery date for your CUBE bike. Your first point of contact is the CUBE dealer from whom you ordered the bike.
We appreciate your patience, perseverance and understanding at this time!
Thank you for your interest in buying a CUBE bike.
Unfortunately, sometimes the parts we need for production are delivered to us later than expected. We cannot start production without them and have to wait until all the required parts are received. This means we are unable to provide end customers with exact delivery dates.
TECH QUESTIONS
You’ll find set-up information for Fox suspension on the Fox website at:
Tu trouveras ici un aperçu des jantes compatibles Tubeless :
Les diamètres de disques de frein autorisés sont au maximum ceux qui ont été effectivement montés sur les modèles d'une série et d'une année modèle données. Cela vaut aussi bien pour l'arrière que pour l'avant, même si le fabricant de fourches autorise des disques de frein plus grands pour son modèle de fourche.
En cas de remplacement de composants du châssis, il est impératif de reprendre les dimensions des pièces d'origine. En particulier pour les éléments de suspension (amortisseurs), il faut veiller que la longueur de montage, les dimensions de montage des douilles et la course correspondent aux éléments de suspension d'origine. Avec d'autres dimensions, le comportement routier se détériore et peut même, dans certains cas, entraîner des détérioration du cadre. Pour les fourches à suspension, il suffit généralement de reprendre le débattement de la fourche montée en série, car les longueurs de montage ne varient que très peu pour un même débattement.
Peut-on monter sur les vélos CUBE des fourches à suspension avec plus de débattement ?
La réponse est non. L'installation d'une fourche à suspension avec plus de débattement entraîne la caducité de la garantie. La géométrie du vélo se modifie dans le sens négatif, ce qui entraîne un comportement de conduite différent et peut endommager irrémédiablement le cadre. De même, les fourches à ressort à double pont ne peuvent pas être montées sur les vélos CUBE.
Le guide de la batterie eBike de notre partenaire Bosch vous informe sur tout ce qu'il faut savoir sur votre batterie hybride :
Vous trouverez ici de plus amples informations du fabricant :
CUBE’s LITENING C:68X, AGREE C:62, CROSS RACE C:68X and C:62 models come with an integrated bike computer mount that attaches to the underside of the stem to perfectly position your bike computer out front.
Our mount is compatible with bike computers that use or adapt to the quarter-turn standard (e.g. Garmin, Wahoo, Hammerhead, Bryton).
When using the mount, you also need to secure the bike computer to the handlebars or stem using a special tether from the manufacturer. This reduces the risk of damage in the event of a crash or if something causes the device to come loose.
We do not accept as a defect any consequential damage resulting from a failure to follow the instructions provided above.
Les cadres CUBE avec un logement pour frein à disque sont homoogués pour une utilisation de moyeux Rohloff.
Les éléments suivants doivent être pris en compte :
Sont exclus :
• Les vélos à assistance électrique (pedelecs)
• Les vélos avec suspension arrière (fullsuspension bikes)
Ces valeurs figurent dans le tableau de géométrie sur la page de détails respective de chaque vélo. Pour cela, il suffit d'aller sur la page du modèle et de sélectionner la vue de tableau sous l'onglet GÉOMÉTRIE.
Remarque sur la largeur maximale des pneus :
La largeur maximale des pneus mentionnée pour chaque modèle se réfère aux pneus montés en série, c'est-à-dire à la livraison.
Une autre marque peut présenter de légères différences dans la largeur des pneus, c'est pourquoi il est impératif de vérifier la liberté de mouvement des pneus dans le cadre arrière et la fourche après le montage d'un nouveau pneu.
Les dommages consécutifs au non-respect de l'avertissement précédent ne sont pas reconnus comme défauts de notre part.
You’ll find the manufacturers' operating instructions for all makes of thru-axles and quick releases fitted on our bikes below.
Important information:
Always follow the manufacturer's instructions
Before every ride, check that the thru-axle or quick release is positioned and closed correctly
Please contact your CUBE dealer if you have any questions on usage
General instructions on thru-axles:
Manufacturer-specific instructions:
General instructions on quick releases:
La réponse est non. Les entraînements électriques provoquent des charges pour lesquelles nos vélos ne sont pas conçus. Nous ne validons donc pas l'installation d'un entraînement électrique !
Nous ne pouvons malheureusement pas vous donner de suggestions ou d'informations à ce sujet, car seuls les composants montés en usine ont été testés de manière approfondie et homologués.