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Product Safety Recall – 2026 hybrid models with ACID Carbon Hybrid crank arms

Full details and a list of affected models can be found here: Product Safety Recall

If your e-bike is one of the models listed in the link, it is affected by this issue. To ensure your safety, please avoid using your e-bike until the crank arms have been replaced and contact your CUBE dealer to arrange the replacement.

Please rest assured that we will process your enquiry as quickly as possible.

For technical problems with your CUBE bike, please contact your CUBE dealer directly.

We appreciate your patience and understanding during this time.

Enquiries and follow-ups must include the full name and model year of the bike.

Example: Stereo Hybrid ONE77 HPC AT 800 carbon´n´gold 2025

Alternatively, if this information is not available, you can send the frame number (WOW) or a link from the archive .

Enquiries and follow-ups must include the full name and model year of the bike.

Example: Stereo Hybrid ONE77 HPC AT 800 carbon´n´gold 2025

Alternatively, if this information is not available, you can send the frame number (WOW) or a link from the archive .

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