The more conscientiously you treat the PowerPack, the further it will take you.
The battery should be charged under dry conditions and at room temperature.
STORAGE DURING WINTER
Store the batteries in a dry location at temperatures between 0 and 20 °C. Storage at room temperature is ideal. Being completely charged or completely discharged for storage is not advised for the batteries. The ideal charge status for lengthy periods of storage is approx. 30 to 60% or two to three LEDs on the battery indicator.
Temperatures below -10 °C and above 60 °C should be avoided.
For transport, the battery should always be taken off the eBike and safely transported in your car, for example.
CLEANING & CARE
Cleaning with a direct water jet is impermissible, in particular to protect the electronic components. Before cleaning, remove the battery. Occasionally clean and lightly grease the plug terminals.
During winter use (particularly below 0 °C) we recommend charging and storing the battery at room temperature before inserting the battery in the eBike immediately before riding it. For frequent travel in the cold, it is advisable to use thermal protective covers.
Using a diagnostic unit, the dealer can check the health status of the eBike, especially the battery, and tell you the number of charging cycles.